Refund Policy

Effective Date: December 31, 2024

1. Overview

At Optimal Solutions, we strive to deliver high-quality digital services. Due to the nature of our services, we have specific policies regarding refunds and cancellations.

2. Non-Refundable Services

• Custom software development projects after initial approval.
• Web hosting services after activation.
• Design tasks once drafts have been delivered.

3. Refund Eligibility

Refunds may be issued in the following cases:

• Failure to deliver the service within the agreed timeline.
• Technical issues that cannot be resolved within 14 business days.

4. Requesting a Refund

To request a refund, please email us at refunds@optimalsolutions.it within 7 days of receiving the service. Include your order details and a description of the issue.

5. Processing Refunds

Approved refunds will be processed within 14 business days. Refunds will be issued to the original payment method only.

6. Contact Information

If you have any questions about our Refund Policy, please contact us:

Email: refunds@optimalsolutions.it

Phone: +1 650 419 2886

Address: 30 N Gould St Ste R, Sheridan, WY 82801